Overview
Our refund and returns policy lasts 30 days. After 30 days, you may receive a full or partial refund depending on the product.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or some kind of validation that you purchased the item. If you are in our system, that is plenty.
Refunds
Once your return is received and inspected, we will issue a refund, or contact you if we can only offer a partial.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds
If you haven’t received a refund when you expected, check with your bank and/or credit card; it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at frontdesk@abmequipment.com.
Sale items
Naturally, you will be refunded the price that you paid for the item.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at frontdesk@abmequipment.com and send your item to:
ABM Equipment
13911 NW 3rd Ct
Vancouver, WA 98685
Be sure there is a way for us to tell who the product is from!
Gifts
If the item was marked as a gift when purchased and shipped directly to you, be sure to let us know so that we issue the refund to the correct person.